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Promotion of Occupational Health and Safety - Yordam Yönetim Danışmanlığı
01 Oca

Promotion of Occupational Health and Safety

Asuman KALKAN tarafından

Relying on the 6331st Occupational Health and Safety Act, Article No. 7 and with the aim of supporting occupational health and safety, the new “Promotion of Occupational Health and Safety Services Regulation” has come into force commencing January, 1st 2014.

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7 Philosophies for Building Excellent Customer Experiences - Yordam Yönetim Danışmanlığı
01 Oca

7 Philosophies for Building Excellent Customer Experiences

Levent GEDİK tarafından

During our training sessions and customer visits, we have observed an amount out serious conceptual confusion regarding "Customer Experience". When we scanned for Turkish sources available over the internet, the outcome was not very different. We noticed that the views expressed regarding the Customer Experience, do not go beyond the concepts of Customer Satisfaction or Customer Focus. With this study – 7 Philosophies of Building Excellent Customer Experiences - we aim to help managers to look beyond the confusion.

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