Seminars and In-house Training

Starting with an In-house training request by a client company, the first phase of a Yordam Business Training Program Plan includes, a through requirements analysis and evaluation of alternative solutions.

This process ensures that we design an in-house programme completely tailored to your needs.

During the second phase, our consultants continue working on creating company-specific content and identifying participants that will best benefit from the offering. Following the approval of the content and the program by the client, we perform the planned training and the follow-up process begins.

Yordam In-House, Open Training Programs and Seminars cover a wide range of topics. For detailed information, please contact our Training Consultant Levent Gedik at
levent@yordamhrc.com

Certificate Programs

  • Labour and Social Security Specialization Certificate Program
  • Sales Academy Certificate Program
  • Human Resources Professionals Training Certificate Program

Sales

  • Telephone Customer Service
  • Customer Experience Management (CEM-Customer Experience Management)
  • Store Sales Force Management
  • Excellent Sales Interview
  • Basic Merchandising Training
  • Phone, Sales and Customer Relations
  • Presentation Skills for Sales Professionals (Sales presentation)
  • Sales Professionalism (Basic Level)
  • Sales Force Management
  • Increase Sales Effectiveness
  • Creation and Effective Communication in Customer Service Continuity
  • Customer Experience Management (CEM-Customer Experience Management)
  • Advanced Sales Techniques
  • Call Center (Call Center)
  • Great Customer Management

Essential Skills

  • Effective Presentation Order By preparing your mind
  • E-mail Communication with
  • Negotiation Skills
  • Executive Assistant Training
  • Training of Trainers (Effective Training Techniques)
  • Business and Relationship Management
  • Negotiation Skills in Business
  • Coping with Difficult People
  • Time Management
  • Innovation and Creativity
  • Management in the New World
  • Productive Meetings Management
  • Telephone communication techniques
  • Stress Management
  • Project Management
  • Problem Solving and Decision Making
  • Customer Focus
  • Business Writing and Reporting
  • English Business Writing Workshop
  • Finance for Non-Financial Managers
  • Effective Presentation Skills
  • Effective Communication

Management Skills

  • Strategic Business Management and Planning
  • Failure Analysis of Case Management
  • Managing different generations (Gen Y)
  • Feedforward - The Next Generation Leadership
  • Employee Motivation Theory and Practice
  • Preparing for the future Change and Diversity Management
  • Effective Management and Leadership Skills
  • Development of Management and Leadership Skills
  • Management in Difficult Period
  • Management Skills
  • Process Management
  • Strategic Risk Management
  • Strategic Overview
  • Purchasing and Supply Management
  • The ABCs of Buying
  • Coaching Skills
  • Innovation in Business Management (Creative and Innovative Work Environment)
  • Goal Oriented Team Leadership
  • Understanding the Future
  • Facilitation Skills
  • Effective Leadership Skills
  • Effective Team Management
  • delegation
  • Change Management
  • Conflict Management
  • Holistic Leadership

Finance and Financial Sector

  • Financial Management for Non-Financier
  • Financier for Non-Financial Information
  • International Accounting and Reporting Standards (IAS / IFRS - IAS / IFRS) Education (Applied)
  • Finance for Non-Financial Information for Managers
  • New Turkish Commercial Code Brought to Business and Management Responsibilities and New Control Board Layout
  • International Accounting Standards (IFRS) Applied
  • Collections and Receivables Management in 2012 Fundamental Problems of the property that they brought to
  • Functioning in Futures Markets and Applications
  • Derivative Markets and Functioning
  • Mergers and
  • Project Financing
  • Cost Accounting
  • Import, Export and Invisible Pens Legislation
  • financial Mathematics
  • financial Coaching
  • financial Analysis
  • Trade Finance
  • Budgeting and Control Techniques
  • Basel II
  • Alternative Financing Techniques
  • Asset-Liability Management

Marketing

  • Fundamentals of Marketing Research
  • Strategic Communication Focused Marketing
  • Marketing in the New World
  • basic Marketing
  • Customer Relationship Management (CRM) and Customer Loyalty Program
  • Make the interior of Client Feedback
  • Creating Excellent Customer Experience
  • Brand and Product Management
  • 21 Creating Competitive Advantage In-century Customer Relationship Management and Value Based Marketing
  • 21 Century Customer Focused Marketing

Personal Development

  • Effective Speaking and Body Language
  • The Psychology of Persuasion
  • Training Protocol Rules
  • Emotional Intelligence
  • Psychological First Aid
  • Awareness Workshop (Personal Leadership)
  • Presentation Skills Training
  • personal Mastery
  • Effective Team Management
  • The potential to lead
  • Emotional Intelligence in Business Life

Human Resources

  • Training of Trainers
  • Authorization and Feedback
  • Smart Goal Setting For Performance Evaluation System
  • Competency Based Interview Techniques
  • Occupational Health and Safety Act No. 6331 Employers and Employees in terms Innovations Introduced
  • Strategic Educational Planning
  • Most Recent Supreme Court Decisions in the Context of Turkish Labor Legislation Applications
  • The new Turkish Commercial Law Company Law , Corporate Governance , Audit, Financial Reporting Innovations Introduced in the area and Responsibilities of Managers and Partners in this Framework
  • Motivation Theory and Applications
  • Getting the right guy to work with Creative Drama
  • 5510 under Law No. SSI Applications with Recent Changes and Employer Operations
  • The new Turkish Commercial Code
  • Judicial Decisions in the framework of Law No. 4857 and No. 5510 on Social Insurance and General Health Insurance Law Practice
  • In terms of Judicial Decisions Labor Law Occupational Health and Safety
  • Fee Management
  • Applied Human Resource Management
  • Strategic Human Resource Management
  • The ABCs of Performance Management System
  • Corporate Competency Determination
  • Corporate Culture
  • Career Management
  • Human Resources Manager Human Resource Management for Non- Unit Managers
  • Throw aboard the Right Man
  • Educational Planning and Management